Reward modern slavery and human trafficking statement 2023 to 2024

This paper documents the steps Reward has taken and continues to take to understand and minimise the
potential risk of modern slavery in its business and supply chains.
This statement is published in line with section 54(1) of the Modern Slavery Act 2015.



About Reward

Founded in 2001, Reward is a global Customer Engagement Platform for the world’s leading banks. Operating in 20 countries with over 200 merchants, Reward provides end to end Customer Engagement programmes for Visa, Mastercard and American Express and leading banks in Europe, CEMEA and Asia Pacific. The company’s cloud-hosted, API-based platform is provided on full or modular basis to both challenger and traditional financial institutions, driving increased NPS, customer loyalty and retention.

Reward’s give-to-get permission-based model unlocks the power of consumer data to create actionable Insight for merchants whilst enabling consumers to monetise their data without selling their identity – all behind the secure privacy firewall of their bank’s loyalty programme.

Find our more about Reward

Our commitment to the principles of the Modern Slavery Act 2015

Reward is committed to the principles of the Modern Slavery Act 2015 and the abolition of modern slavery and human trafficking.

As an equal opportunities employer, we’re committed to creating and ensuring a non-discriminatory and respectful working environment for our staff. We want all our staff to feel confident that they can expose wrongdoing without any risk to themselves.

Our recruitment and people management processes are designed to ensure that all prospective employees are legally entitled to work in the UK and to safeguard employees from any abuse or coercion.

We do not enter into business with any organisation, in the UK or abroad, that knowingly supports or is found to be involved in slavery, servitude and forced or compulsory labour.


Our supply chain

Due to the nature of our business, we assess ourselves to have a low risk of modern slavery in our business and supply chains.

Our supply chains are limited, and we procure goods and services from a restricted range of UK and overseas suppliers. We conduct annual due diligence on all our key suppliers to ensure they too are meeting the high standards we set and expect from ourselves.


Our policies in relation to the Modern Slavery Act 2015

The following policies are available to all staff through our HR portal (BreatheHR):

  • Ethics policy
  • Whistleblowing policy
  • Recruitment policy


Third-party access to information

We work with a number of trusted third-party service providers for analytics tracking and user authentication.

These third-party service providers may access our data solely for the purpose of performing specific tasks on our behalf. We do not share any personally identifying information with them without your explicit consent. We do not give them permission to disclose or use any of our data for any other purpose.


Embedding the principles

We will continue to embed the principles through:

  • Providing awareness training to staff on the Modern Slavery Act 2015 and informing them of the appropriate action to take if they suspect a case of slavery or human trafficking
  • Ensuring staff involved in procurement activity are aware of and follow modern slavery procurement guidance on GOV.UK
  • Ensuring that consideration of the modern slavery risks and prevention are added to Reward’s policy review process as an employer and procurer of goods and services
  • Making sure Reward’s contract terms and conditions include references to modern slavery and human trafficking
  • Continuing to take action to embed a zero tolerance policy towards modern slavery
  • Ensuring that staff involved in buying or procurement and the recruitment and deployment of workers receive training on modern slavery and ethical employment practices

This statement has been approved by Gavin Dein, Chief Executive Officer, for the financial year ending 28th April 2023.

This statement will be reviewed and updated on at least an annual basis.


Copyright Sports Loyalty Card Limited 2021. All Rights Reserved

Reward is PCI Level 1 certified and assured by KPMG to ISAE3000 standards